Frequently Asked Questions (FAQs)
1. How do I find my size?
The correct size can vary depending on the product. That’s why we include a detailed size chart on each product page that is tailored to the specific item. We always recommend following the size chart provided. If you're still unsure or have additional questions, feel free to reach out to our customer service team via the contact form or by sending an email to info@mycurvalift.com.
2. What is the return policy?
We offer a 30-day return period. You can find all additional terms and information on this page.
3. How can I track my order?
Once your order has been processed and shipped, you will receive an email with a tracking link that you can use to follow your package. Additionally, you can use your order number and email address to check the status of your order on our tracking page.
4. Which countries do you ship to, and what are the shipping costs?
We currently ship within the UK, and we always cover the shipping costs.
5. How do I find my order number?
After placing your order, you will immediately see an overview (including your order number) of the purchase. You will also receive an order confirmation via email, which includes your order number. If you’ve misplaced your order number, don’t worry! You can always contact our customer service team for assistance.
6. Which payment methods can I use to place my order?
You can securely complete your purchase using the following payment methods:
- Credit Card
- Apple Pay
- Google Pay
- Shop Pay